You will need to be logged in to contact support. So yes, this does mean if you lost your pw, you will need to make a NEW account and then you can use the form here.
Hash Wars © & ™ All rights reserv.... yada yada yada, we're not out to sue anyone. Just play nice and we'll all be fine :) We're not responsible for your illegal behavior in whatever country you reside in. We're not the police nor will we be forced to be such an agency either. So if it's illegal for you to be playing here for some stupid reason, then go here instead like a good little sheep: The 20 Most Useless Websites on the Internet